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Privacy Policy
Who we are
At Charm and Glam, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect information that you voluntarily provide to us and information that is collected automatically.
1.1. Information You Provide:
- Personal Details: Name, email address, phone number, and other contact information.
- Payment Information: Billing address, credit/debit card details, or other financial information when you make a purchase.
- Account Information: Username, password, and preferences if you create an account.
- Communication: Messages, inquiries, or feedback you provide via our contact forms or email.
1.2. Information Collected Automatically:
- Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages viewed, time spent on the site, links clicked, and other diagnostic data.
- Cookies and Tracking Technologies: For functionality, analytics, and personalized experiences.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services.
- To process transactions and send order confirmations.
- To personalize and improve your experience on our website.
- To send promotional emails, newsletters, or updates (with your consent).
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist in operating our website, payment processing, or delivering products and services.
- Legal Authorities: If required by law, regulation, or to protect our rights and safety.
- Business Transfers: In connection with a merger, sale, or acquisition of our business.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: For analytics and site performance tracking.
- Advertising Cookies: To deliver relevant ads and promotions.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct your personal data.
- Deletion: Request the deletion of your personal information.
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, please contact us at charmandglam@gmail.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date.” We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Charm and Glam
Email: charmandglam@gmail.com
Phone: +971 76 752 381
Address: Beirut – Lebanon