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FAQ
Are your products safe?
Absolutely! At Charm & Glam, we understand the importance of using safe, gentle products.. All our products are made with 100% natural ingredients, free from harsh chemicals, parabens, sulfates, and artificial fragrances. We prioritize gentle formulations to ensure that even the sensitive skin can benefit from our products. However, if you have a particular sensitivity, we recommend conducting a patch test before use to be sure.
Do your products contain any harmful chemicals or artificial additives?
Our products are free from harmful chemicals, parabens, sulfates, and artificial fragrances. Our formulations are designed to be both effective and safe, without any synthetic substances. You can trust that our products are as clean and natural as possible.
Will your products work for my skin type?
Our range of skincare products is carefully formulated to cater to various skin types, including dry, oily, and combination skin. Each product is designed with your skin’s health and beauty in mind, using natural ingredients that nourish, hydrate, and restore. If you’re unsure which product is best for your skin, feel free to contact us, and we’d be happy to recommend the ideal products for you.
How can I be sure the ingredients are effective?
Our products are crafted with the guidance of our in-house pharmacist and specialized chemist, who carefully select and formulate each ingredient to ensure maximum effectiveness. We use the finest Lebanese botanicals that have been used for centuries for their skin benefits. The combination of nature’s power and scientific expertise guarantees that our products deliver visible results for your skin’s health and radiance.
Are your products suitable for all ages?
Yes, our products are safe and suitable for adults and young adults. We recommend consulting with a dermatologist individuals with unique skin conditions to ensure specific skincare needs are met. Our gentle, natural formulations are ideal for those seeking a healthy skincare routine free from harsh chemicals.
How should I store your products?
To maintain the integrity of our products, we recommend storing them in a cool, dry place, away from direct sunlight and excessive heat. Keeping your products at a stable temperature will help preserve the natural ingredients and ensure they last longer.
Do your products expire?
Like all skincare products, our natural cosmetics do have a shelf life. We recommend using the products within 6-12 months after opening for optimal freshness and effectiveness. You can check the packaging for a date.
How long will it take to see results?
The results may vary depending on your skin type and the product you’re using. However, with consistent use, most of our customers notice visible improvements within 1-3 weeks. Natural skincare works gently over time, nourishing your skin from within to promote a healthy, radiant complexion. Patience is key, and we promise it’s worth the wait!
Can I use your products with my current skincare routine?
Our products are designed to integrate seamlessly into your existing skincare routine. Whether you’re using other natural or dermatologically-approved products, Charm & Glam will complement them perfectly. We recommend contacting us for better advise.
Can I return or exchange products if I’m not satisfied?
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with a product, please contact our customer service team within 14 days of receiving your order.
Can I try your products?
Our products are designed to integrate seamlessly into your existing skincare routine. Whether you’re using other natural or dermatologically-approved products, Charm & Glam will complement them perfectly. We recommend contacting us for better advise.